Description of the Role

Reporting to the HR Manager, the Business Support Administrator will be our Customers and Visitors first impression of Versalift. We are looking for a smart, well-presented individual with a good sense of humour, work ethic and confident personality, who will Support the business with administration and health and safety responsibilities.

What does success look like?

By building trust through sincere engagement, open relations and behaving with integrity, our decisions will be better informed and more suitably aligned to customer needs. Only then will we add the necessary ‘value add’ to our proposition, relationships.

Key Responsibilities

• Provide a professional and efficient reception service, acting as the first point of contact for visitors, customers, suppliers and contractors.
• Manage visitor sign-in procedures, switchboard operations, mail distribution, refreshments and the upkeep of reception and meeting areas.
• Coordinate meeting room bookings, set-up, catering arrangements and hospitality requirements.
• Deliver administrative support, including data entry, record management, filing, reporting and maintaining business systems.
• Manage the ordering and control of stationery, office supplies, workwear and other business consumables.
• Act as the primary contact for facilities-related matters, coordinating maintenance activities, contractor visits, compliance documentation and service providers.
• Maintain facilities records, monitor issues and ensure timely resolution of repairs and maintenance requests.
• Liaise with external providers to support telephone systems, office services and operational requirements.
• Provide administrative and operational support to the UK Leadership Team and wider business.
• Undertake additional duties and projects as reasonably required to support business operations.

Skills and Experience

• Strong communication and interpersonal skills, with the ability to build effective stakeholder relationships.
• Ability to handle confidential information with discretion, accuracy and professionalism.
• Excellent organisational skills with the ability to prioritise workloads and manage multiple tasks effectively.
• Self-motivated, proactive and able to work independently using initiative.
• Calm, adaptable and methodical approach with strong problem-solving abilities.
• High attention to detail and commitment to delivering accurate work.
• Proficient in Microsoft Office applications, including Outlook, Word and Excel.
• Customer-focused with a flexible and team-oriented attitude.

Personal Specification

Desirable Attributes

• Epicor experience would be advantageous.